Jim Albert serves as Market Sector Leader of the Hord Coplan Macht healthcare team providing vision and oversight for a wide range of healthcare projects. As a Lean trained professional, Jim is committed to helping clients imagine a better way of delivering healthcare services. He believes that a well-designed healthcare facility can improve the patient, family and staff experience while making the workflow more efficient and effective. Jim’s work focuses on designing complex projects within hospital and ambulatory settings. He has spoken and written nationally on the importance and impact of effective healthcare design.